PDFs can cause some of the biggest headaches in creating accessible content. It’s a scan of a hard copy page or you don’t have the original file to adjust. Now with our Panorama accessibility tool, you can fix all of these issues. No need to have an Adobe license, all employees have access to this feature through the Panorama dashboard.
What is structural remediation?
Although Panorama can fix many PDF issues, this article focuses on structural remediation. This doesn’t deal with alt text or font size but the basic structure of a PDF document. These are more in depth fixes and can be tricky.
Structural document issues that can be fixed with Panorama structural remediation
- Malformed document
- Untagged
- Missing title
- Reading order
- No headings
- Heading structure is not correct or too many levels
- Scanned document
- No set language
- Missing table headers
How do I know if my document has structural issues?
Structural remediation is currently available to all employees. If your PDF has structural issues, you will see it in the accessibility report in its own section that says structural remediation.

We do have a set number of credits for this service. A credit is used very time a fix is applied. If the PDF needs multiple fixes, please fix all issues BEFORE clicking the Apply Changes button. This maximizes our use of credits.
How do I use structural remediation?
1-click fixes
Some issues are a 1-click fix. In this example, the PDF need be retagged.

- Click Retag
- The fix is added to the list of changes for the current document
- You may have to scroll down on the same window to see this
- Click Appy Changes to apply all the fixes to the document

Other fixes
For other fixes, Panorama launches a new window where you can make more in-depth fixes. Below are links to Panorama tutorials for different structural issues and how to fix them.
- Removing elements from the document
- Adding or merging elements
- Retagging (this where you have more control over retagging)
- No tags
- Headings that go beyond 6 levels
- Headings structure does not start at 1
- Add headings to a document with no headings
- Set a document language
- Convert a scanned document
- Reading order
Support
If you have any questions, Panorama offers 24/7 support!
Students can access email support. Employees have email, chat, and call support. To contact support
- Login to the Panorama dashboard (or click Panorama in the Brightspace navigation)
- Click the user icon in the top right corner
- Select Support from the dropdown menu
- Choose how you want to contact support
- Call support has an access number that changes regularly. Come to this screen to find it every time you call.

For any other questions, contact the IDAT team.

